Privacy Policy

The following personal information may be collected, stored and used:

• information about your computer including your IP address, geographical location, browser type and version and operating system;
• information about your visits to and use of this website, including the referral source, the length of your visit, the pages viewed and the navigation paths on the website;
• information, such as your email address, that you enter when you register on this website;
• information you enter when you create a profile on this website – for example your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational data and employment data;
• information, such as your name and email address, that you enter to subscribe to emails and/or newsletters;
• information you enter while using the services on this website;
• information generated while using this website, including when, how often and under what circumstances you use this website;
• information relating to anything you purchase, services you use, or transactions you make through this website, including your name, address, telephone number, email address, and credit card information;
• information that you post on this website with the intention of publishing it on the internet, including your username, profile pictures and the content of your messages;
• information contained in any communications you send to us by email or through this website, including communication content and metadata;
• any other personal information you send us.

Before you disclose the personal information of another person to us, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Personal information provided to us through this website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

• the administration of this website and our business;
• personalizing this website for you;
• making services available on this website;
• shipping goods purchased through this website;
• providing services purchased through this website;
• sending statements, invoices and payment reminders to you, and collecting your payments;
• sending non-marketing commercial communications;
• sending e-mail messages that you have specifically requested;
• sending you an email newsletter, if you have requested this (you can let us know at any time if you no longer need the newsletter);
• sending marketing communications relating to our company or the companies of carefully selected third parties which we think may be of interest to you, by post or, if you have specifically agreed to this, by email or similar technology (you can contact us at any time if you no longer wish to receive marketing communications);
• providing statistical information about users to third parties (but those third parties will not be able to identify individual users from that information);
• dealing with queries and complaints submitted by or about you in relation to this website;
• securing this website and preventing fraud;
• verifying compliance with the terms and conditions of use of this website (including monitoring private messages sent via this website);
• and other applications.

If you submit personal information for publication on this website, we will publish and otherwise use that information in accordance with the license you grant to us.

Your privacy settings can be used to limit the publication of your information on this website and can be adjusted through privacy controls on the website.

We will not provide your personal information to third parties for direct marketing by them or other third parties without your express consent.

We may disclose your personal information to our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• to the extent that we are legally obliged to do so;
• in connection with ongoing or future legal proceedings;
• to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction);
• to the buyer (or potential buyer) of a business or asset that we are selling (or considering selling); and
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information if, in our reasonable opinion, such court or authority would reasonably prohibit disclosure of that personal information can weld.

Except as provided in this policy, we will not provide your personal information to third parties.

Information we collect may be stored, processed and transferred between the countries in which we operate so that we can use the information in accordance with this policy.

Information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.

Personal information that you post on this website or submit for publication on this website may be available via the Internet anywhere in the world. We cannot prevent the use or misuse of such information by others.

You expressly consent to the transfer of personal information as described in this section.

This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

Personal information that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or purposes.

Notwithstanding the other provisions of this section, we retain documents (including electronic documents) that contain personal information:

• to the extent that we are legally obliged to do so;
• if we believe that the documents may be relevant to an ongoing or future legal proceeding; and
• to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store any personal information you provide on our secure (password and firewall protected) servers.

All electronic financial transactions entered into through this website are protected by encryption technology.

You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data transmitted over the Internet.

You are responsible for maintaining the confidentiality of the password you use to access this website; we will not ask you for your password (except when you log in to this website).

We may amend this policy from time to time by publishing a new version on this website. You should check this page occasionally to ensure you are aware of any changes to this policy. We may notify you of changes to this policy by email or via private messages on this website.

You can instruct us to provide you with any personal information we have about you; the provision of such information is subject to the following conditions:

• the payment of compensation; and
• providing appropriate proof of your identity (we will usually accept a photocopy of your passport, certified by a notary, as well as an original copy of an electricity bill showing your current address).

We may withhold personal information you request, to the extent permitted by law.

You can instruct us at any time not to process your personal information for marketing purposes.

In practice, you usually expressly agree in advance to our use of your personal information for marketing purposes, or we offer you the option not to use your personal information for marketing purposes.

This website contains hyperlinks to and data from third party websites. We have no control over and are not responsible for the privacy policies or practices of third parties.

Please let us know if the personal information we hold about you needs to be corrected or updated.

This website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a Web server to a Web browser and stored by the browser. The identification code is then sent back to the server each time the browser requests a page from the server. Cookies may be ‘persistent’ cookies or ‘session cookies’: a persistent cookie is stored by a web browser and remains valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, expires at the end of the user session, when the web browser is closed. Cookies generally do not contain any information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on this website.

The names of the cookies we use on this website and the purposes for which they are used are described below:

We use Google Analytics and Adwords on this website to: recognize a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the usability of the website / analyze the use of the website / manage the use of the website / administer the website / prevent fraud and improve the security of the website / personalize the website for each user / target advertisements to specific users are of particular interest / describe the purpose(s);

Most browsers allow you to refuse cookies – for example:

• in Internet Explorer (version 10) you can block cookies using the available cookie handling settings by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’ and then ‘Advanced’;
• in Firefox (version 24) you can block all cookies by clicking ‘Tools’, ‘Options’, ‘Privacy’, selecting ‘Use custom settings for history’ from the drop-down menu and unchecking ‘Accept cookies from sites’ to change gear; and
• in Chrome (version 29) you can block all cookies by going to the ‘Customise and control’ menu and clicking ‘Settings’, ‘Show advanced settings’ and ‘Content settings’ and then ‘Block sites from keeping data ‘ under the heading ‘Cookies’.

Blocking all cookies has a negative impact on the usability of many websites. If you block cookies, you will not be able to use all functions of this website.

You can delete cookies already stored on your computer – for example:

• in Internet Explorer (version 10) you must delete the cookie files manually (instructions for this can be found at http://support.microsoft.com/kb/278835 );
• in Firefox (version 24) you can delete cookies by clicking ‘Tools’, ‘Options’ and ‘Privacy’, then selecting ‘Use custom settings for history’, clicking ‘Show cookies’ and then ‘All cookies delete’; and
• in Chrome (version 29), you can delete all cookies by going to the ‘Customise and manage’ menu and clicking ‘Settings’, ‘Show advanced settings’ and ‘Clear browser data’, then ‘Cookies and other site data’ and delete plugin data’ before clicking ‘Clear browser data’.

Deleting cookies negatively affects the usability of many websites.